I had an emergency heating situation where my unit stopped working and it was close to 0 degrees outside. Chris took several hours to walk me through how to get temporary heat for my family on a Sunday! Did I mention that I called several other places but they were “too busy” to help me? Furthermore, he came over as soon as he had the chance to install the proper factory parts and did several hours of testing to ensure my unit was running optimally. I do not know what I would have done without this excellent customer service and patience. I would definitely recommend Veteran Plumbing and Heating. I am a lifelong customer after this amazing experience and am forever grateful. Thank you!!!